Privacy Policy (GDPR Compliant)
This GDPR Privacy Policy applies to residents of the European Economic Area (EEA) and explains how VapingLand processes Personal Data (as defined by the GDPR) of individuals in the EEA, including your rights under the regulation.
We may collect the following Personal Data about you:
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Basic identifiers: Name, email address, phone number, billing/shipping address.
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Account data: Username, password (hashed/secured), account preferences.
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Usage data: IP address, browser type, device information, pages visited, and actions taken on our platform.
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Communication data: Content of emails, messages, or support inquiries you send us.
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Marketing data: Preferences for receiving emails, newsletters, or promotional materials (if you consent).
We process your Personal Data only when we have a valid legal basis under the GDPR, such as:
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Consent: When you agree to receive marketing communications, or consent to cookies (where required).
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Contractual necessity: To fulfill orders, provide services, or manage your account (e.g., processing payments, delivering products).
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Legal obligation: To comply with tax, regulatory, or legal requirements (e.g., retaining transaction records).
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Legitimate interests: To improve our services, detect fraud, or personalize content (where these interests do not override your rights).
We use your Personal Data for purposes including:
- Delivering and managing our products/services (e.g., order fulfillment, account management).
- Responding to your inquiries, support requests, or complaints.
- Sending transactional communications (e.g., order confirmations, service updates).
- Personalizing your experience (e.g., content recommendations, tailored offers).
- Marketing (with your explicit consent, where required by law).
- Complying with legal obligations (e.g., tax reporting, data retention for audits).
As an individual in the EEA, you have the following rights under the GDPR:
You can request details of what Personal Data we hold about you, how it’s used, and who we share it with.
You can ask us to correct inaccurate or incomplete Personal Data about you.
You can request deletion of your Personal Data, unless we have a legal obligation to retain it (e.g., for tax compliance).
You can ask us to limit how we process your Personal Data (e.g., if you contest its accuracy).
You can request a copy of your Personal Data in a structured, machine-readable format (to transfer to another service, for example).
You can object to processing based on “legitimate interests” (e.g., marketing) — we will stop unless we have compelling reasons to continue.
To submit a request (for access, rectification, erasure, etc.), contact us via:
Email: info@vapingland.com
We will verify your identity (e.g., via secure account verification) and respond within one month (or as required by law). We do not charge fees for valid requests but may refuse excessive or unfounded ones.
We may share your Personal Data with:
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Service providers: Third-party vendors (e.g., payment processors, hosting companies) who help us deliver services. They only access data as needed to perform their tasks and are bound by confidentiality agreements.
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Partners: Affiliates or partners (if you consent to marketing, for example) — we ensure they comply with GDPR requirements.
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Legal authorities: If required by law (e.g., responding to subpoenas, preventing fraud/illegal activity).
If we transfer your Personal Data outside the EEA, we prioritize using safeguards like Standard Contractual Clauses (SCCs). Where applicable and compliant with evolving regulations, we may also leverage other approved mechanisms to ensure adequate protection.
We retain your Personal Data only for as long as necessary to fulfill the purposes above (e.g., order history for warranty/returns, account data while your account is active). After that, we securely delete or anonymize the data, unless retention is required by law (e.g., tax records).
We use different types of cookies:
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Necessary Cookies: Essential for basic site functions (e.g., login, cart). Disabling them breaks core services.
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Functional/Analytic Cookies: Help us understand usage (e.g., page load times) to improve experience.
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Marketing Cookies: Used to show tailored ads (only active if you consent).
You can manage cookie preferences via your browser settings or our cookie consent banner.
