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VapingLand Package Protection

VapingLand Package Protection

Please carefully read these Terms of Use before utilizing our Services or Content.

By purchasing or using VapingLand Package Protection, you acknowledge and agree to the following: (1) you accept and will abide by these Terms, including any future modifications or additions; and (2) you confirm that you are of legal age in your place of residence to enter into a binding agreement regarding VapingLand Package Protection. These Terms encompass this document as well as the VapingLand Package Protection Privacy Policy. This service is exclusively available for domestic orders/customers.

What is VapingLand Package Protection?

VapingLand Package Protection is a service provided by VapingLand that ensures coverage for shipments in cases of loss, theft, or damage while in transit. When you opt for VapingLand Package Protection for your order, your items are essentially insured for their full value. This service offers customers added security, ensuring that shipments are protected throughout the delivery process. Please note that VapingLand Package Protection is only applicable to domestic orders shipped within the 50 states of the United States.

How Do I File a Claim for My Order?

If your package is lost, stolen, or arrives damaged, you may submit a claim by filing a support ticket through our "Customer Support" section.

How Long Do I Have to File a Claim with VapingLand?

Marked as Delivered (Stolen)

Claims for stolen packages can be submitted no sooner than 5 calendar days and no later than 15 calendar days after the package is marked as delivered.
In certain cases, VapingLand may require a police report before proceeding with the claim.

Stuck in Transit (Lost)

For packages that are lost in transit, claims may be filed no earlier than 10 business days and no later than 30 calendar days from the order date.

Damaged Items

Claims for damaged products must be accompanied by photos of both the packaging and the affected items. These claims must be submitted no later than 5 calendar days from the date of delivery.

WARNING: Before purchasing from VapingLand, please note the following: Age Restriction: Our products are for adults only. You must be of legal smoking age in your jurisdiction to make a purchase. Health Warning: Our products may contain highly addictive substances. Consult your physician before using any vaping products. California Proposition 65:This product is addictive and may cause birth defects or reproductive harm, as identified by California Proposition 65. Safety Precautions: Keep our products out of reach of children and pets. They are not intended for ingestion and should be stored securely. Terms and Conditions: Review our terms and conditions before making a purchase. Use at Your Own Risk: All products are used at your own risk. We cannot guarantee individual experiences or outcomes. At VapingLand, we prioritize responsible vaping and the well-being of our customers.
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